Experian QAS recently made an important blog post about something very close to our hearts, they spoke about getting ecommerce to run alongside the social media landscape. Social platforms are offering so much more than mindless chatter – they let us review customer feedback, customer requirements and what their needs are. Nearly 43% of US firms have successfully gained new business from using social media. Ecommerce platforms do need to have better social media integration and we are currently working on a system that allows us to use social media alongside products and services allowing the word to be spread further!
There is also several Facebook plugins for ecommerce that are now emerging, which we plan into integrate for our own ecommerce clients, maybe even provide offers exclusive for Facebook “likers” or discounts and other incentives that can drive the social side to new heights, gaining vast amounts of facebook likes can also mean an integrated newsletter platform which can help a superb retainable customer platform.
Using social media as news broadcast system, product information and competition platform can also serve as a great new basis for on twitter and linked in.
We can give you on going consultancy into using social platforms to find customers and apply your business into the social stream.
